Provider Complaints and Grievances Resolution Inservice Quiz
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Question 1 of 5
1. Question
T/F – Our agency does an investigation of complaints/grievances received.
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Question 2 of 5
2. Question
T/F The Agency Director oversees the Agency Complaint/Grievance process.
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Question 3 of 5
3. Question
T/F – Clients receive information about how to voice a complaint/grievance upon admission to the agency.
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Question 4 of 5
4. Question
T/F – Retaliation is strictly prohibited against an individual who voices a complaint/grievance.
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Question 5 of 5
5. Question
T/F – We should never tell our supervisors if a client has a complaint.
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